Citizen Survey

The City of High Point contracts with ETC Institute who administers the DirectionFinder® survey for the City.


The first survey was administered in 2007 and is administered bi-annually.


The surveys were administered as part of the City’s ongoing effort to assess citizen satisfaction with the quality of city services, and a Trend Analysis was provided within the report for the survey history.

Past Reports

Visit our archive center to check out a list of our past Citizen Survey Reports.

Current Report

Informational Documents

2022 Citizen Survey Presentation