Volunteer Income Tax Assistance (VITA) Program

 If you cannot obtain an appointment, please refer to www.irs.gov and search "VITA locator" to find other VITA programs in the area. 

  1. Program Overview
  2. VITA Partners
  3. What To Bring
  4. How To Make An Appointment

The VITA program offers free tax preparation to individuals and families below $60,000 in household income. All taxes are completed by trained, IRS-certified volunteers. VITA locations require a minimum of 2 tax law certified volunteers to interview taxpayers, prepare returns, and do a quality review check on the tax return to ensure accuracy. On average, High Point VITA locations have a less than 7% IRS rejection rate.

The income limit for the 2023 filing year is $60,000. After 17 years, over 9,888 tax returns have been processed resulting in refunds of over $11 million dollars.

Our VITA programs since the beginning has prepared over 4 million tax refunds.

The average adjusted income of families using VITA services - $26,000.

Volunteer Opportunities

Are you a friendly, detail-oriented person who might like to donate some time to the High Point Volunteer Income Tax Assistance (VITA) program between January and April 2024. This is meaningful work, preparing tax returns for households with limited incomes, saving them hundreds of dollars and protecting them from scams. Greeters are also needed.

  • All training is provided by the IRS, no prior experience necessary.
  • Evening, day, and weekend shifts are available.
  • Volunteers coming from High Point University, GTCC, and other local universities give college students hands-on experience.
  • If you would like to volunteer please click the following link to complete the Volunteer Form  Volunteer Interest Form

More Information

Call the Community & Neighborhood Development Center at 201 Fourth St. at (336) 883-3041 or email VITA@highpointnc.gov.  Information about the program and volunteering is available upon request. Please call or email us to register!