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Frequently Asked Questions
Frequently Asked Questions
Administration
What are the prices for water meters and water taps?
What are the prices for sewer taps?
Do you rent Hydrant Meters?
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Bulky Item Pickup
Can I put a couch or other bulk item out for pickup?
How can I dispose of an appliance such as a refrigerator, hot water heater or air conditioner?
What can I do with my old TV and computer equipment?
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Cemetery Division
How many cemeteries does the City own?
What is the oldest burial plot?
What are the opening and closing fees?
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City Sewer Mains
Why do sewer manholes overflow?
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City Wastewater
Why is there so much smell at the beginning of the plant at the step screens?
Is the treated wastewater leaving the plant safe to drink?
Is there someone at the plant monitoring it every day?
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City Water
What chemicals are added to the water?
What is in my water?
Is my water hard or soft?
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City Water Mains
Why do water pipes break?
Why was my water cut off?
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Ingleside Composting Facility
What’s in the compost? Is there manure in it?
Why do I have to pay? What’s the charge?
Can I get X- tons of a product? This is all the money I have.
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Landfill
What are unacceptable items?
What are the hours of operation?
What is the charge to dump?
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Material Recovery Facility
What is the address of the facility?
What are your hours of operation?
What materials do you accept?
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Medical Waste & Dead Animals
Does the City collect medical waste?
Can I put needles in a milk jug or 2 liter soda bottle?
Does the City collect dead animals?
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Recycling
When will recycling be collected?
How does the City of High Point’s recycling program work?
What can’t I put in my recycling cart?
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Solid Waste Collection
When is my garbage pickup day?
When can I put my garbage/recycling/yard waste out to be collected?
What happens if I do not follow the guidelines for when to set out and remove my cart?
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Stormwater Services
What is stormwater runoff?
What is the City’s policy on stormwater runoff?
How do I determine if I'm eligible for City assistance with drainage problems on private property?
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Street Maintenance
When will the City of High Point begin collecting loose leaves?
Which streets will be paved this year?
How does the Street Maintenance Division prepare and respond for inclement weather?
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FAQs
How does the Red Box Rental Program work?
How can I rent a trash trailer/dumpster (red box) for a large clean up?
What items cannot go into the red boxes?
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FAQs
When will yard waste be collected?
How does the City of High Point’s yard waste program work?
How should I prepare my yard waste if I do not have a cart?
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Answers
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