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The original item was published from 2/13/2017 11:40:00 AM to 2/13/2017 2:43:55 PM.

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Posted on: February 13, 2017

[ARCHIVED] Limited Library Services on February 19 and 20

There will be no computer access at the High Point Public Library on Sunday, February 19, 2017, to allow maintenance to the off-site servers that contain the library's database.  These servers also control access to the public access computers, so the public computing center and online catalogs will be unavailable.  Customers will not be able to log in to their account from their smartphones or home computers and will not be able to call the Automated Circulation System to renew items.

Customers will be able to check out materials, but will be limited to five items, and they must have their library card in order to check out.  Staff will not be able to issue new library cards while the system is down. 

TLC, the library's automated services vendor, expects the maintenance to be completed on Monday, February 20.  The library has extended the Food for Fines Amnesty Event through Wednesday, February 23 to accommodate the interruption in services.  During Food for Fines, customers can have $1.00 in overdue fines waived for each can of human or pet food donated during this period.

For more information, contact Library Information Services Manager Jamie Beck at 336-883-3693.

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